Contact

Talk to the people who run it

No contact-form maze. Email us and you reach the team building the API.

hello@sensecollect.com

What to write about

Volume and invoicing

Larger packs, purchase orders, and invoiced billing for teams that cannot pay by card.

If you need dedicated concurrency or a committed latency profile, talk to us before you build against the public limits.

Tell us the surface and the fields you need from it. Coverage decisions are driven by what people actually ask for.

Include the request_id from the response — every call returns one, and it is the fastest way for us to find what happened.

We read everything that arrives here. For anything urgent and technical, include the request id and the endpoint you called.

helpful to include

endpoint:   GET /v1/maps/searchrequest_id: req_9f2a…status:     502expected:   ~50 place recordsobserved:   upstream_failed, credits refunded

Checking whether the API is up? https://sensecollect.com/v1/sources is public and needs no key.